Shipping policy

Shipping Policy – ISHKUMM

Last Updated: June 2026

Thank you for shopping with ISHKUMM. We are committed to delivering your order as quickly and safely as possible.

Order Processing

All orders are processed and dispatched within 2 business days after order confirmation.
Orders placed on weekends or public holidays will be processed on the next business day.
During sales, festive seasons, or high-order volume periods, processing times may be slightly extended.

Shipping Timeline

Once your order has been shipped, the estimated delivery time is 3–5 business days.
Delivery timelines may vary depending on:
- Customer location
- Courier partner serviceability
- Weather conditions
- Public holidays
- Unforeseen logistical delays

While we aim to deliver within the estimated timeframe, delivery dates are not guaranteed and are subject to the courier partner's operations.

Order Tracking

Once your order is shipped, you will receive a tracking link via email, SMS, or WhatsApp (if provided).
Customers can use the tracking information to monitor the status of their shipment.

Shipping Charges

Shipping charges (if applicable) will be displayed at checkout before payment.
Any promotional free-shipping offers will be clearly communicated on the website.

Delivery Issues

If you experience any issues with delivery, such as:

Delayed shipment
Lost package
Incorrect delivery

Please contact our customer support team, and we will assist you in resolving the issue.

Incorrect Address

Customers are responsible for providing accurate shipping information. ISHKUMM will not be responsible for delays or non-delivery resulting from incorrect or incomplete addresses provided at checkout.